Frequently Asked Questions

How can my company become a preferred carrier with Ryder?

Please complete our online supplier registration form.

How do I track a shipment that Ryder arranged if I am not a Ryder customer?

Our online shipment tracking tools currently are only available to our customers. To get information about a shipment sent by or received from a Ryder customer, please contact the Ryder manager for that customer’s account.

How can Ryder help me reduce my carbon footprint and develop “green” practices for my supply chain operations?

We offer many services that can help you evaluate your supply chain efficiency, optimize transportation networks, evaluate facility strategies and energy usage, and take advantage of green vehicle specifications. To learn more, visit our Green Center.

How do I get to Ryder corporate headquarters in Miami, Florida?

Here are directions to our offices

If I’m not a Ryder customer or prospective customer, who should I contact for general information?

Please Please view our Corporate contact information.

How can I purchase one of Ryder’s supply chain technology tools?

We offer our supply chain technology tools only when bundled with our supply chain solutions. We do not sell these tools separately, or as a stand alone software package.