Reverse logistics solution streamlines your returns processing and speeds up asset recovery

Ryder's Reverse Logistics solution integrates returns into your overall supply chain strategy as a differentiator, not a stand-alone process. On behalf of our clients, we manage the efficient returns of a wide range of items, such as TVs, DVDs, home and personal audio systems, electronic razors, toothbrushes and baby products.

As product lifecycles shorten, we understand visibility, velocity and value recovery are essential to your bottom line. This is why Ryder offers a co-location solution that integrates forward and reverse logistics in the same facility to further optimize the returns process and drive greater value recovery of returned assets. As consumers and government regulations for sustainable product lifecycle management become more demanding, we partner with our clients to perform these services:

• Product Inspection, including Return Material Authorization (RMA) verification and tracking
• Credit Reconciliation
• Triage and Testing, including disposition
• Re-packaging & Re-stocking for future order fulfillment or resale
• Repair / Refurbishment, including cosmetic, board and component-level repair
• Recycle / Disposal, including part harvesting for re-use

Ryder's Reverse Logistics Management System provides a front-end web portal for a customer's return initiation, authorization and visibility to each step in the returns process at serial number and SKU level.