Ryder Rental ELD: Getting Started
Profile Registration & Activation (Fleet Admin Only)
All Ryder customers with Rental profiles are preconfigured with a Ryder ELD (electronic logging device) account. By default, the administrator for the account is the individual assigned to the “ELD Contact (ELDC)” in their company’s Ryder profile. In order to activate and access their profile, an ELDC must take the following steps
Once you have access to your credentials, follow the steps below in order to log in:
Note: If you have more than one Geotab account, you’ll be required to enter your database name when logging into your Ryder Rental account by selecting the “+” sign below the password field and entering your database name. Customers already operating Geotab in their non-rental fleet will be able to view and manage Ryder Rental vehicles in their own non-Rental Geotab account. More instructions on activating this feature will be available in the near future.
Your database name can be found in any of the following locations:
Set Up Company Information
The first thing you'll need to do is to make sure your company information is filled out correctly:
Add Drivers & Additional Support Staff
Drivers will need a username and password to log in to the Geotab Drive App (found in the Apple App Store or Google Play). Additionally, before drivers can use the Drive App to manage their hours of service (HOS), they must have their accounts created and configured to meet compliance regulations. In order to add drivers and non-driving staff, you’ll need to create profiles for each individual, with usernames and passwords for each person:
If the user is a driver, take the following steps to configure their account for use of the Drive App and, as needed, in order to configure their HOS profile.
Add Rental Vehicle
In order to add a vehicle to your company’s Ryder ELD account, one of your drivers must take the following steps upon initial login:
Geotab Drive App (Driver Vehicle Addition)
Remove Rental Vehicle
When your fleet has completed using the Ryder rental vehicle and has returned it, your company must remove the vehicle from your Ryder account using one of the following methods:
Geotab Drive App (Driver Vehicle Removal)
MyGeotab Web Portal (Admin Vehicle Removal)
Note: Devices should only be removed using the above methods. Removing devices using any other method may delete historical data from your fleet’s account.
Guide drivers to download/install the Geotab Drive App (found in the Apple App Store or Google Play) and configure their app/device as shown under Driver >> Android and iOS Setup section of the Admin Drive App Manual
Note: Drivers must enter their database name on first app login by selecting the “+” sign below the password field.