Data reveals where online shoppers will and will not compromise amid economic uncertainty Ryder System, Inc. (NYSE: R), a leader in supply chain, dedicated transportation, and fleet management solutions, releases its ninth annual e-commerce consumer study – a steadfast benchmark of U.S. online shopping behaviors, preferences, and expectations. The 2023 study “Adapting to Inflation: Consumer Outlook on E-commerce,” which Ryder assumed after acquiring Dotcom Distribution, reveals key factors impacting purchasing decisions as consumers shop less amid inflation. “When this annual study was first initiated in 2015, the goal was to gather and monitor consumer insights surrounding the e-commerce experience and publish those findings to serve as an industry benchmark,” says Jeff Wolpov, senior...