Retail Fulfillment

Retail success relies on delivering products to the right place at the right time, correctly configured, and ready for sale. At Ryder, we go beyond standard retail fulfillment by offering the industry’s only fully-integrated retail fulfillment services. Our technology-driven comprehensive services include warehouse and distribution management, managed transportation, e-commerce fulfillment, last mile delivery, and value-added services tailored to grow your business. With strategically placed facilities across North America, we ensure flexibility and speed, supported by warehouse automation and proprietary technology platforms that provide 100% real-time visibility, 99% on-time delivery, and 100% order accuracy.

retail fulfillment
Why Ryder?

Advanced Retail Solutions

Our proven processes, proprietary technology, and experienced workforce allow you to get your products where they need to go seamlessly.

  • Visibility
    retail fulfillment workers tracking a shipment on computer screens


    Accurately manage inventory in real-time with 100% visibility from the time your goods are picked up at the port of entry, inside your warehouse or distributions center, and through delivery at your stores. Our advanced warehouse management systems (WMS) provide inventory management by SKU, size, color, or any number of critical retail attributes, and will employ the latest RF and RFID technology when processing your goods into and out of active inventory locations. Your benefits include:

    • Pallet, bulk, or each picking, as the channel requires
    • Specialty storage and automation
    • Specialized pack stations for gift wrap or special orders
    • ASN receipt and RF scanning
    • Palletized, racked, and GOH storage options
    • LIFO/FIFO management
    • Lot and serial number control
    • Cycle count programs
    • Vendor managed inventory
    • Online, real-time visibility to on-hand inventory
  • Technology
    fulfillment center robot in warehouse


    By investing in cutting-edge technology to enhance your supply chain, we deliver the future of logistics today. Through strategic research and the piloting of innovative technologies, we automate where it makes sense and create customer-centric solutions that drive value. Our proprietary technology platforms—RyderShare™, RyderShip™, and RyderView™—give you complete control of your operation from a single, customizable dashboard. As a result, you get the visibility to proactively manage your inventory in real-time and collaborate with all stakeholders to resolve issues in minutes instead of days or weeks. Since 2021, we have:

    • Researched over 250 technologies
    • Automated 21 million sq. ft. of warehouse space
    • Increased goods-to-person technologies by 800%
    • Deployed over 1,000 autonomous warehouse robots
    • Mobilized more than 300 autonomous forklifts.
  • Electronic Data Interchange
    retail fulfillment center employee checking EDI integration

    Electronic Data Interchange (EDI) Integrations

    Our established relationships with the nation’s largest retailers ensure seamless EDI integration, including ASNs, for optimal retail distribution solutions. We can synchronize our in-house inventory management system with yours or implement your WMS in our facilities, providing maximum flexibility and positive outcomes. EDI providers use standards and translation software to automate the sending, receiving, and processing of purchase orders (POs), invoices, ASNs, and other important business documents.

  • Retail Store Replenishment
    retail store employee replenishing inventory

    Retail Store Replenishment

    Our retail replenishment capabilities stay on top of seasonal and year-round merchandise, peak and slack seasons, and returns management. We understand the complexities of store deliveries — malls, stand-alone stores, lift gates, and in-city deliveries, and ensure your products get to where they need to be on-time. Our decades of experience in advanced distribution enable automated replenishment – informed by real-time inventory and sales insights. Your benefits:

    • Automated induction and sortation systems for cross-docking and preparing store delivery routes
    • Flexible warehousing options for surplus inventory
    • Truckload optimization and TMS technology
    • Scanning and bar-code printing
    • Mobile scanning for store deliveries
    • Specialized equipment for metro and small store deliveries
    • Returns management, including tote management, merchandise quality inspection, and restocking
  • Multiple Order Profiles
    retail distribution worker pallet picking

    Multiple Order Profiles

    Our retail fulfillment solutions get the right product, to the right place, at the right time so you can meet consumer demand. This includes handling the most demanding retail distribution order profiles —cases, pre-packs, or individual items, along with the industries best transportation solutions. Your benefits:

    • Integration to ERP systems and popular web front-end storefronts
    • Stock replenishment and directed put-away
    • Full case, pre-pack, and each picking
    • GOH item-level picking
    • Minimum shipment management
    • Kitting and pre-pack
    • Ability to ship to different locations
    • Parcel shipping system interface
    • Scanning and bar-code printing
    • Returns management

The Ryder Difference

Optimize your supply chain with fully-integrated solutions that give you the flexibility and efficiency to meet the demands of your customers.

ryder's fleet of trucks for transportation management

Expert Delivery

warehouse worker providing value-added services

Value-Added Services

fulfillment center assembly line

Customized Fulfillment

Would you like to talk to us about your current business needs?

Would you like to talk to us about your current business needs?

Service of Interest
  • Fulfillment - E-commerce
  • Fulfillment - Retail
  • Fulfillment - Wholesale
  • Last Mile Delivery
  • Other
How soon are you ready to make a change?

We may use the information you provide to contact you about Ryder System, Inc. We do not share/sell your data. To learn more, view our privacy policy.

We may use the information you provide to contact you about Ryder System, Inc. We do not share/sell your data. To learn more, view our privacy policy.

Retail Fulfillment FAQ's

Still have questions? View our FAQ's or fill out the form and one of our specialists will reach out to you.

    • Ryder provides retail fulfillment through its supply chain solutions. Retail fulfillment refers to the process of receiving, processing, and delivering customer orders for brick-and-mortar locations. It encompasses all the steps involved in getting products from a retailer's inventory to the hands of the customer. At Ryder, this includes activities such as order processing, picking, packing, shipping, and returns processing. Efficient fulfillment is crucial for ensuring customer satisfaction and loyalty in retail businesses.

      Retail fulfillment is a specialized part of logistics characterized by intricacy, complexity, and notable distinctions from direct-to-consumer (DTC) fulfillment. Distributing products to retailers demands heightened levels of quality control, precision timing, accuracy, and meticulous attention to detail. Effective navigation of this process necessitates the utilization of appropriate tools tailored to establish connections with each retailer on an individual basis.

      For many brands, retail fulfillment signifies a significant milestone in their growth trajectory. The stakes in retail fulfillment are notably higher compared to DTC fulfillment due to several factors. Firstly, the volume of orders tends to be higher. Additionally, each retailer operates under distinct sets of rules and expectations, adding layers of complexity. Moreover, retailers cater to a diverse array of consumers, necessitating the selection of brands whose products align closely with consumer needs and preferences.

    • Retail fulfillment: involves fulfilling individual customer orders, encompassing the entire process from receiving orders to shipping products to customers' addresses. This process typically begins when a customer places an order through various channels such as online platforms, phone calls, or in-store purchases. The retailer then retrieves the ordered products from their inventory, packs them securely, and dispatches them to the designated address. The primary objective of retail fulfillment is to efficiently and accurately deliver products from the retailer's inventory to the end consumer, ensuring a smooth and satisfactory purchasing experience.

      Retail replenishment: focuses on restocking products at retail stores to maintain optimal inventory levels and meet ongoing consumer demand. It is essential for ensuring that retail shelves remain adequately stocked with products to fulfill customer needs promptly. Retail replenishment is often driven by various factors, including sales trends, seasonal demands, inventory levels, and predetermined reorder points. The goal is to strike a balance between preventing stockouts and minimizing excess inventory, thereby optimizing inventory management within retail stores.

      Both retail fulfillment and retail replenishment play critical roles in the retail supply chain, albeit with distinct purposes and focuses. While retail fulfillment revolves around fulfilling individual customer orders and delivering products to end consumers, retail replenishment concentrates on maintaining optimal inventory levels at retail stores to meet ongoing consumer demand efficiently. By effectively managing both processes, retailers can ensure a seamless and satisfying shopping experience for their customers while optimizing their inventory management practices to support business success.

    • Retail fulfillment and B2B (business-to-business) fulfillment are two distinct aspects of the supply chain, each serving different customer bases and objectives.

      Retail fulfillment: primarily focuses on meeting the needs of individual consumers by fulfilling orders placed through various channels such as online platforms, phone orders, or in-store purchases. The process involves receiving customer orders, picking products from inventory, packaging them, and shipping them to the designated addresses. The goal of retail fulfillment is to ensure a smooth and satisfactory purchasing experience for individual consumers, emphasizing accuracy, timeliness, and customer satisfaction.

      B2B fulfillment: caters to the needs of businesses and wholesale customers rather than individual consumers. In B2B fulfillment, orders are typically larger in volume and are placed by businesses or organizations for resale, distribution, or internal use. The process involves fulfilling bulk orders, often to be delivered to warehouses, distribution centers, or directly to business customers. B2B fulfillment may also involve additional services such as customized packaging, labeling, or special handling tailored to the specific needs of business clients.

      While both retail fulfillment and B2B fulfillment involve similar logistics processes such as order processing, picking, packing, and shipping, they differ significantly in their target customer base, order volume, and operational requirements. Retail fulfillment focuses on meeting the needs of individual consumers with smaller, more frequent orders, whereas B2B fulfillment is geared towards meeting the requirements of businesses with larger, less frequent orders. Understanding these differences is crucial for retailers and businesses to tailor their fulfillment strategies effectively to meet the unique needs of their respective customer bases.

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