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Omnichannel Fulfillment Services

Ryder is the only third-party logistics provider (3PL) in the industry to offer fully integrated omnichannel fulfillment services to meet your needs when shipping to wholesalers, brick-and-mortar retail, or direct to consumer (D2C). We optimize your supply chain with technology-driven outsourced fulfillment services that include warehouse & distribution management, managed transportation solutions, e-commerce fulfillment, and last mile delivery. Our strategically placed facilities across North America put your products where your customers are giving you flexibility and speed. And, our warehouse automation and proprietary technology platforms give you 100% real-time visibility across your entire supply chain, 99% on-time delivery and 99% order accuracy.

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Overhead view of Ryder’s omnichannel fulfillment center
Why Ryder?

Omnichannel Fulfillment Services Overview

Ryder Omnichannel Fulfillment services enable you to manage B2B and B2C orders across multiple sales channels through a single, integrated fulfillment network. By combining warehousing, transportation, and technology, we deliver scalable omnichannel solutions that improve order speed, inventory visibility, and customer experience.

Warehouse worker packing and sealing a shipping box on a fulfillment line
  • Multi-Channel Order Fulfillment (B2B & B2C) - Seamless fulfillment for retail, e-commerce, wholesale, and direct-to-consumer orders.
  • Distribution Warehousing & Inventory Optimization - Strategically located fulfillment centers optimize inventory placement, reduce transit times, and support faster delivery.
  • Order Management & System Integration - Integration with warehouse management systems (WMS), e-commerce platforms, and ERP systems to enable real-time order processing and inventory accuracy.
  • Pick, Pack & Value-Added Fulfillment Services - Scalable pick, pack, and pack-out operations supporting unit, case, and bulk orders with customization and value-added services.
  • Transportation Optimization & Returns Management - Coordinated inbound and outbound transportation management combined with integrated returns processing and reverse logistics to improve recovery and control costs.
Why Ryder?

Customized Solutions for You

Whether you’re an emerging startup or an established enterprise, we evaluate your operations, data, and objectives to create a technology-driven solution that optimizes your supply chain—avoiding the limitations of one-size-fits-all approaches.

fulfillment center employee working on omnichannel fulfillment orders

D2C & B2B Order Fulfillment

Our order fulfillment solutions provide you with enhanced control over your inventory management and 100% real-time visibility into your supply chain. By implementing our proprietary technology systems or integrating with your existing warehouse management system (WMS), we deliver actionable analytics across all your channels and foster a culture of continuous improvement. We monitor your business cycles and distribution patterns to adapt to supply chain demands, ensuring flexibility for product launches and promotions while maintaining cost control. Our team develops tailored processes for your program: timely receipt of your products, picking cases, cartons, or pallets, packing individual DTC orders or palletizing bulk retail orders.

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employee working with omnichannel fulfilment technologies

Technology & Innovation

We deliver the future of logistics today through our investments in cutting-edge technology to power your omnichannel supply chain. By forming strategic partnerships with automation OEMs and piloting innovative technologies, we create customer-centric solutions that drive value. This approach provides you with the visibility to proactively manage exceptions in the movement of goods and enables real-time collaboration to solve issues in minutes that previously took days or weeks. Our proprietary technology platforms—RyderShare™, RyderShip™, RyderView™, and RyderConnect™—are at the forefront of these advancements. Since 2021, we have researched over 250 technologies, automated 21 million sq. ft. of warehouse space, increased goods-to-person technologies by 800%, implemented over 1,000 autonomous warehouse robots, and mobilized more than 300 autonomous forklifts.

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Ryder worker on a forklift

Storage & Handling

Our flexible storage and handling solutions include dedicated or multi-client facilities with both long- and short-term options. Temperature controlled warehouses are available for products that require heating or cooling to ensure product quality and maintain longevity. With more than 350 supply chain engineers, 100 million square feet of warehouses managed, and one million linear feet of packing lines, we have the expertise to manage both simple and complex operations. Whether we design and build a new facility or utilize an existing warehouse, our comprehensive solutions cover process design and implementation, equipment setup, necessary warehouse automation, and advanced technology platforms to boost efficiency and customer service levels. We manage the hiring and training of personnel, including the integration of your current employees who are familiar with your business. Additionally, you can leverage our cross-dock network to expedite freight movements, ensuring your operations run smoothly and efficiently.

omnichannel fulfillment employee working on returns for customer

Returns & Reverse Logistics

Optimize your returns and reverse logistics to enhance customer experience and reduce returns processing time. Our returns capabilities include disposition, processing, and returning inventory to stock. Benefit from our customized reverse logistics and leading returns management platforms, maximizing revenue, reducing costs, and enhancing customer satisfaction.

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Value-Added Services

We offer a comprehensive suite of value-added services that complement our omnichannel fulfillment solutions. These services, including kitting, assembly, tagging, and bundling, accelerate your products' time to market for just-in-time and line-side delivery. Our offerings also encompass product customization and testing, sequencing, light/sub-assembly, packaging, re-packaging, labeling, system configuration, reverse logistics, and material supply management. Trust Ryder to streamline your operations and meet the demands of today's dynamic market.

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Transportation Management

Our industry leading outbound distribution and transportation management gets your products to your customers when and where they are expected. We have the most reliable transportation solutions in the industry, powered by proprietary technology that gives you complete visibility and data for every load, whether it is full truckload (FTL), less than truckload (LTL), parcel, last mile delivery, or managing a carrier network. Omnichannel distribution channels integrate seamlessly with outbound transportation, ensuring efficient delivery and optimal customer satisfaction for your e-commerce, retail and wholesale products. We can help you with network design, scheduling, freight consolidation, and freight bill audit and payment. With a fleet of more than 13,000 dedicated vehicles, 13,000 professional drivers, more than $10.7 billion in freight under management, and more than 85,000 vetted carriers, we can keep your business moving.

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Ryder Port2Door™ Solutions

From the port to your customer’s door, Ryder delivers seamless, end-to-end supply chain and transportation solutions. Backed by dynamic tech and proven expertise, we help you move faster, gain visibility, and build a supply chain that adapts to whatever comes next.

Port-to-door

Where is your supply chain under pressure?

Whether it’s inventory is stuck at the port, warehousing challenges, missed delivery windows, or transportation complexity, today’s supply chains face constant disruption. Ryder Port2Door™ is built to solve these challenges—connecting every step with the tech, people, and infrastructure to deliver with precision. From drayage and warehousing to final mile and returns, we customize our solution whether you need an end-to-end solution or something in between—so you can meet customer expectations, reduce risk, and scale with confidence.

Explore Ryder Port2Door™

Would you like to talk to us about your current business needs?

Would you like to talk to us about your current business needs?

Service of Interest required
  • Fulfillment - E-commerce
  • Fulfillment - Retail
  • Fulfillment - Wholesale
  • Last Mile Delivery
  • Co-Packaging
  • Other
How soon are you ready to make a change?

We may use the information you provide to contact you about Ryder System, Inc. We do not share/sell your data. To learn more, view our privacy policy.

We may use the information you provide to contact you about Ryder System, Inc. We do not share/sell your data. To learn more, view our privacy policy.

Omnichannel Fulfillment FAQ's

Still have questions? View our FAQ's or fill out the form and one of our specialists will reach out to you.

    • Ryder provides omnichannel fulfillment through an integrated network that manages orders across retail, wholesale, e-commerce, and direct-to-consumer channels. This approach improves speed, supply chain visibility, and customer experience.

    • Using proprietary technology, Ryder provides 100% real-time visibility across your supply chain, with 99% on-time delivery and 99% order accuracy.

    • Yes. At Ryder, our operations provide value-added services that include, but are not limited to pick, pack, and pack-out plus kitting, assembly, tagging, bundling, packaging, labeling, and product customization.

    • Yes. Ryder manages returns and reverse logistics, including disposition, processing, and return-to-stock, to reduce processing time, control costs, and enhance customer satisfaction.

    • Ryder platforms—including RyderShare™, RyderShip™, RyderView™, and RyderConnect™—enable real-time visibility and collaboration for customers and stakeholders. In warehouse automation, we have over 21 million square feet of automated space and more than 1,000 autonomous warehouse robots.

    • Ryder operates strategically located facilities across North America to support omnichannel fulfillment, placing products near customers for speed and flexibility. Temperature-controlled warehouses are available.

    • Ryder manages FTL, LTL, parcel, last mile, and carrier networks with end-to-end visibility for omnichannel, supported by dedicated vehicles, professional drivers, $10.7B in freight under management, and vetted carriers.

    • Absolutely, Ryder monitors business cycles and adapts with advanced automation and tailored operations to support promotions, product launches, and growth while controlling costs for omnichannel needs.

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