California Consumer Privacy Act (CCPA) Privacy Policy

Last updated: September 5, 2025

California requires that we disclose additional information regarding our privacy practices and your privacy rights. If you (“consumer”) are a California resident, Ryder Systems, Inc. and its corporate business affiliates (collectively, "we", "us", or "our") provide you additional notices about our privacy practices and consumer rights relating to your Personal Information. This California Consumer Privacy Act Privacy Policy ("Policy") supplements the information contained in the Ryder Privacy Policy.

This Policy uses certain terms that have the meaning given to them in the CCPA (as amended by the CPRA) and its implementing regulations. This Policy does not reflect our collection, use, or disclosure of California residents’ personal information, or data subject rights, where an exception or exemption under the CCPA applies.

Information We Collect

We may collect Personal Information from you in a variety of different situations, including, but not limited to on any of our websites, your mobile device, through email, in physical locations, through the mail, over the telephone, and/or in any other situation where we interact with you. More specifically, depending on the services rendered or sites visited and on the particular Business Purpose for which we collected, we have collected the following categories of Personal Information from Consumers within the last twelve (12) months (Not all categories will be collected or received for every individual.):

Category	Examples	Collected
Identifiers	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, and license plate.	YES
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))	A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Information included in this category may overlap with other categories.	YES
Protected classification characteristics under California or federal law	Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, sexual orientation, veteran or military status, genetic information.	YES
Commercial information	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
Biometric Information	Imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.	NO
Internet or other similar network activity	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	YES
Geolocation data	Physical location or movements.	YES
Audio, electronic, visual, thermal, olfactory, or similar information.	Driving events and collision information collected by sensors on our vehicles. Footage collected from security cameras on properties we own or manage or in our vehicles.	YES
Professional or employment-related information	Job title, job history, and resume information.	YES
Education information	Degrees and academic history.	YES
Inferences drawn from other Personal Information	Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	YES
Sensitive Personal Information	Precise geolocation information, Social Security number, driver's license number, and passport number.	YES

Personal Information does not include: 1) publicly available information from government records, 2) de-identified or aggregated consumer information, or 3) information excluded from the CCPA's scope.

We obtained the categories of Personal Information listed above from the following categories of sources:

• Directly from you or your agents. For example, from documents that our customers provide to us related to the services for which they engage us.
• Indirectly from you or your agents. For example, through information we collect from our customers in the course of providing services to them.
• Directly and indirectly from activity on our websites or apps. For example, from submissions through our website portal or website usage details collected automatically.
• From third-parties that interact with us in connection with the services we perform.

Use of Personal Information

We used or disclosed the Personal Information we collected for one or more of the following business purposes:

• Fulfill or meet the purpose for which you provided the information. For example, if you disclose your name and contact information to ask us a question or inquire about our products or services, we will use that Personal Information to respond to your inquiry. If you win a prize of a certain dollar value, we may use your information, as part of an affidavit required for awarding the prize.
• Provide you with information, products or services that you request from us.
• Confirm and complete transactions you request and prevent transactional fraud.
• Contact you to verify the information you provide to us.
• Provide customer support (including, responding to your requests), troubleshoot and resolve problems and disputes.
• Provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
• Improve our website and present its contents to you.
• Understand and anticipate your needs and preferences.
• For testing, research, analysis, and product development.
• As necessary or appropriate to protect the rights, property or safety of us, our customers or others.
• Provide, support, personalize, and develop our website, products, and services.
• Create, maintain, customize, and secure your account with us.
• Provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• Help maintain the safety, security, and integrity of our App or Website, products and services, databases and other technology assets, and business.
• Develop, enhance, and market our products and services or the products and services of third parties.
• Comply with, monitor compliance with and enforce our Policy, our Terms of Use and any other applicable agreements and policies.
• Develop, enhance and market our products and services or the products and services of third parties;
• Provide you with promotional materials, offers and personalized information.
• Manage our business and operations.
• Meet legal and regulatory requirements.
• Provide administrative communications to you.
• Apply User Generated Content, as permitted in our Terms of Use.
• Achieve other purposes as may be disclosed in this Policy or when you provide personally identifiable information.
• Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your Personal Information or as otherwise set forth in the CCPA (as amended by CPRA).
• Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for a business purpose to the following categories of recipients:

Category of Personal Information	Categories of Recipients
Identifiers	Service providers, including web hosting, internet service providers, information technology, customer service, cloud service, data analytics, marketing and advertising.
California Customer Records or similar information in states with applicable privacy laws	Service providers, including information technology, customer service, data analytics, marketing and advertising.
Internet or other similar network activity	Service providers, including web hosting and internet service providers, information technology, cloud service, data analytics, marketing and advertising.
Inferences drawn from other Personal Information	Service providers for data analytics, marketing and advertising.

We do not use or disclose sensitive Personal Information for> purposes other than those specified in Cal. Civil Code 1798.121(a). We will not retain your Personal Information for longer than is reasonably necessary to carry out the purposes we disclose in this Policy.

If we process de-identified information, we will maintain the information in a deidentified form and not attempt to reidentify the information, except that we may attempt to reidentify the information solely for the purpose of determining whether deidentification processes used satisfy legal requirements.

California Sales and Sharing of Personal Information

California law provides for certain disclosures about Personal Information we “sell,” which means certain scenarios in which we have disclosed Personal Information with third parties or affiliates, in exchange for valuable consideration.

The California law also requires that we notify you if we “share” your Personal Information with third parties. For purposes of the CPRA, “sharing” means that we make available or otherwise disclose your information to third parties for cross-context behavioral advertising, such as targeting of advertising to you based on your Personal Information obtained from your activity across businesses, websites, apps, and services other than our Services. The categories of Personal Information we disclose for cross-context behavioral advertising include Identifiers and Internet or other similar network activity.

We disclose Personal Information collected about website visitors to advertising partners to provide website visitors with more interesting and customized information, promotions, and advertising, which is considered "selling" and "sharing" under the CCPA.

California Notice of Financial Incentive

California’s privacy law requires that we notify you if we provide you a program, benefit, or other offering, related to the collection, deletion, or sale of Personal Information, which it defines as a “financial incentive.” We offer coupons, gift cards and other product incentives (“incentives”) to prospective and current customers. Sometimes, consumers sign up or provide us their Personal Information (e.g., email address) in order to receive incentives. As such, under the CCPA, our incentives may be considered financial incentives provided in exchange for the collection and retention of Personal Information.

We offer these incentives to enhance our relationship with you or so you can enjoy or try our products at a lower price. There is no obligation to opt-in and consumers may opt-out at any time. The details of each program are contained in each such program offering.

Your Consumer Rights and Choices

As a California resident, you have the following rights under the CCPA:

• The right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information we have collected about you. You may only exercise your right to know twice within a 12-month period.
• The right to delete Personal Information that we have collected from you, subject to certain exceptions.
• The right to correct inaccurate Personal Information that we maintain about you.
• The right to opt-out of the sale or sharing of your Personal Information by us.
• The right to limit our use and disclosure of sensitive Personal Information to purposes specified in Cal. Civil Code 1798.121(a). We do not use or disclose sensitive Personal Information for purposes other than those specified in Cal. Civil Code 1798.121(a).

The right not to receive discriminatory treatment by the business for the exercise of privacy rights conferred by the CCPA, in violation of California Civil Code § 1798.125, including an employee's, applicant's, or independent contractor's right not to be retaliated against for the exercise of their CCPA rights.

Exercising Your Rights under the CCPA

To exercise the rights described above, please submit a verifiable consumer request to us by either:

• Calling us at our toll-free number: 855-662-0559.
• Or submitting a webform here

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. You may designate an authorized agent by taking the steps outlined under "Authorized Agent" further below. In your request or in response to us seeking additional information, you, or your authorized agent, mustprovide sufficient information to allow us to reasonably verify that you are, in fact, the person whose Personal Information was collected which will depend on your prior interactions with us and the sensitivity of the Personal Information being requested. We may ask you for information to verify your identity and, if you do not provide enough information for us to reasonably verify your identity, we will not be able to fulfill your request. We will only use the Personal Information you provide to us in a request for the purposes of verifying your identity and to fulfill your request.

Authorized Agents: You can designate an authorized agent to make a request under the CCPA on your behalf if:

• The authorized agent is a natural person or a business entity and the agent provides proof that you gave the agent signed permission to submit the request; and
• You directly confirm with Ryder that you provided the authorized agent with permission to submit the request.

If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4121 to 4130, it may not be necessary to perform these steps, and we will respond to any request from such authorized agent in accordance with the CCPA.

Contact Information

If you have any questions or comments, please do not hesitate to contact us at:

Phone: 855-662-0559
Webform: Click here

Postal Address: Ryder System, Inc.
6000 Windward Pkwy
Alpharetta, GA 30005
Attn: Law Department, Chief Privacy Officer