Fleet Management Positions

Leadership and Field Support

The Ryder Field Maintenance Manager position is responsible for the management and execution of a comprehensive maintenance program for their business unit. This position ensures that the FMS key maintenance objectives, plans and strategies are effectively communicated and implemented within their respective business unit.

As a Ryder Maintenance Manager, you have direct responsibility for overseeing a team that includes Service Managers and their respective locations. This position ensures that key FMS maintenance objectives, plans and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures. The position also participates in the growth of the branches/business unit through increased customer retention, expansion and new sales. Additionally, this position will require the individual to collaborate with all functional groups to meet operational excellence standards.

As a Ryder Service Manager/Senior Service Manager, you will manage the operations and personnel for one or more of Ryder’s fast-paced maintenance facilities. The Service Manager is responsible for ensuring that the needs of the customers are being met while balancing the financial targets against the requirements of the business. This may also be a development position for Maintenance Manager or Manager of Quality Assurance roles.

As a Ryder Shift Supervisor, you will support the Service Manager in the day-to-day operations and managing the personnel for a shift of a particular location. The Shift Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Shift Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This may also be a development position to prepare incumbents for the Service Manager role.

Customer Service

Customer centricity is one of the most important areas of our business. At Ryder, we rely on our Customer Service Coordinators to enhance the customer experience by applying their critical communication skills and taking ownership of the customer relationship activities that include customer interface, issue resolution and customer satisfaction.

The Ryder Customer Service Coordinator supports the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management.

The Ryder Shop Parts Clerk is a critical part of this team and is responsible for the oversight of parts ordering, receiving, cataloging, inventory and reconciliation of all parts at a single location. This position is responsible to ensure the right part is purchased from the right vendor and maintain inventory level to maximize customer uptime.

Asset Management

Our asset managers work with one of the industry’s most comprehensive fleet and equipment. As one of our managers, you will oversee the ROA for Ryder’s $11 billion worth of assets, including over 220,000 vehicles. In addition, you will do this while coordinating processes across your entire business unit, making asset management perfect for those seeking a challenging opportunity to grow

Asset Managers are responsible for the performance and organization of all assets within their business unit. Besides handling fleet management and vehicle performance analysis, our asset managers track the statuses of product lines and profitability of different customers and locations.