Ernesta needed a logistics partner that could protect its premium brand experience while scaling nationwide delivery of custom-sized rugs. With Ryder, Ernesta gained reliable last-mile delivery, real-time visibility, and professional in-home service designed to meet high customer expectations.
Since partnering with Ryder, Ernesta has achieved:
- Thousands of rugs delivered monthly across the lower 48 states
- 98% damage-free deliveries
- 4.8-star customer rating on Google
- Complete delivery visibility through RyderView™
- More than 200% delivery growth from 2024 to 2025
“RyderView™ transformed our customer experience overnight, offering accurate and proactive updates.” — Jamie Beck, Chief Operating Officer, Ernesta.
From real-time visibility to professional in-home delivery, Ryder helps brands scale without losing control of the customer experience.
