Last updated: February 15, 2023
We respect your privacy and are committed to protecting it through our compliance with this privacy policy (this "Privacy Policy"). For purposes of this Privacy Policy, each of the terms "we," "us," or "our" means Ryder System, Inc., a Florida corporation, and its affiliates and wholly owned subsidiaries, and the term this "Site," means, collectively, this website, mobile applications and other websites owned and operated by us through which you have accessed this Privacy Policy.
This Privacy Policy (together with our Terms of Use and any other documents referred to in this Privacy Policy and the Terms of Use) describes information collected from you or provided by you on this Site and our use and disclosure of such.
This Privacy Policy does not apply to information collected through any other medium, collected offline, or collected by any person or entity other than us (such as a third-party website or application). Any information you submit pursuant to a sweepstakes entry may be subject to its own privacy policy. Refer to any official rules and privacy policies for each individual sweepstakes for the specific policies regarding information sharing and disclosure pursuant to the sweepstakes entry.
Read this Privacy Policy and the Terms of Use carefully to understand our policies and practices regarding your personal information. By accessing, using or submitting information to this Site, you agree to this Privacy Policy and our Terms of Use. This Privacy Policy may change from time to time and your continued use of this Site is deemed to be acceptance of such changes, so check periodically for updates (see Changes to our Privacy Policy below).
Children's Information
If you are under 13 years of age, do not send any information about yourself to us or on this Site, including your name, address, telephone number or e-mail address. In the event that we learn that we have collected personal information from a child, we will delete that information and otherwise comply with the requirements of the Children's Online Privacy Protection Act and applicable law. If you believe we might have any information from or about a child, contact us at privacy@ryder.com.
You must be at least 13 years of age to register with or use certain portions of this Site. This Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Information We Collect About You
We collect several types of information from and about users of this Site, including the information described below.
Personally Identifiable Information
In this Privacy Policy, personally identifiable information means information identifying a particular individual, such as an individual's name, postal address, e-mail address, and phone number. Personally identifiable information does not include screen names or user names you may provide to us or through this Site. The following are certain situations in which we may collect personally identifiable information from you:
- When you fill out forms or fields on this Site;
- When you communicate with us or request information about us, this Site and our services, whether via email or other means;
- When you participate in online surveys;
- When you participate in any of our marketing initiatives, including, contests, events, or promotions; and
- When you provide User Generated Content, as defined below, on this Site's blog(s).
We may also collect personally identifiable information about you from sources other than you, such as forums, instant messaging services, blogs, other users of our products and services and our business partners.
If you use any functionality on this Site allowing you to send content to a friend or other user, then be aware that: (a) we may display your email address to your friend or user; and (b) we may use information you provide about your friend or user to facilitate the communication and as otherwise set forth in this Privacy Policy.
Non-Personally Identifiable Information
We may collect demographic information about you such as gender, zip code, and birth date, and information regarding your preferences and usage. This type of information is not, by itself, personally identifiable information. However, if we link such information with personally identifiable information in a manner that identifies a particular individual, then we will treat all such information as personally identifiable information for purposes of this Privacy Policy.
We may collect non-personally identifiable information about you through a variety of technical methods, including the following:
- Collection of Usage Details and IP Address. As you navigate through this Site, we may collect details of your visits to this Site, including, but not limited to, traffic data, location data, logs, the resources you access, and information about your computer and internet connection, including your IP address, operating system and browser type. We may use this information for system administration and to report aggregate information to our business partners.
- Collection with Cookies. "Cookies" are pieces of information a website sends to your computer while you are viewing a website. We may set and access cookies on your computer to track and store preferential information about you. You consent to our placement of cookies on your computer. Note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to do so, however, your use of certain aspects of this Site may be restricted.
- Collection with Web Beacons. "Web beacons" are electronic images, tags or scripts that allow a website to access cookies and help track general usage patterns of visitors to a website. Web beacons can recognize certain types of information, such as cookies, time and date of a page view, and a description of the page where the Web beacon is placed. We may use Web beacons to compile information regarding use of this Site.
The information collected through these technical methods, standing alone, cannot be used to determine your identity. Such information may, however, be combined in a way that makes it become personally identifiable information. If this happens, we will treat the combined information as personally identifiable information.
How We Use Your Information
We use your information, including any personally identifiable information, to:
- Fulfill or meet the purpose for which you provided the information. For example, if you disclose your name and contact information to ask us a question or inquire about our products or services, we will use that Personal Information to respond to your inquiry. If you win a prize of a certain dollar value, we may use your information, as part of an affidavit required for awarding the prize.
- Provide you with information, products or services that you request from us.
- Confirm and complete transactions you request and prevent transactional fraud.
- Contact you to verify the information you provide to us.
- Provide customer support (including, responding to your requests), troubleshoot and resolve problems and disputes.
- Provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
- Improve our website and present its contents to you.
- Understand and anticipate your needs and preferences.
- For testing, research, analysis, and product development.
- As necessary or appropriate to protect the rights, property or safety of us, our customers or others.
- Provide, support, personalize, and develop our website, products, and services.
- Create, maintain, customize, and secure your account with us.
- Provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- Help maintain the safety, security, and integrity of our App or Website, products and services, databases and other technology assets, and business.
- Develop, enhance, and market our products and services or the products and services of third parties.
- Comply with, monitor compliance with and enforce our Privacy Policy, our Terms of Use and any other applicable agreements and policies;
- Develop, enhance and market our products and services or the products and services of third parties;
- Provide you with promotional materials, offers and personalized information;
- Manage our business and operations;
- Meet legal and regulatory requirements;
- Provide administrative communications to you;
- Apply User Generated Content, as permitted in our Terms of Use; and
- Achieve other purposes as may be disclosed in this Privacy Policy or when you provide personally identifiable information.
- Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information
- Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred
Disclosure of Personally Identifiable Information
Typical Disclosure
We may disclose personally identifiable information:
- To any person who, in our reasonable judgment, is authorized to receive your personally identifiable information as your agent, including as a result of your business dealings with that person (for example, your attorney);
- To our third party vendors so that they may provide support for our internal and business operations, including for the handling of data processing, data storage, surveys, research, internal marketing, delivery of promotional and transaction materials, and this Site's maintenance and security;
- To third parties when you (i) engage in certain activities on this Site sponsored by them, such as purchasing products or services offered by a third party, electing to receive information or communications from a third party, or electing to participate in contests, sweepstakes, games or other programs sponsored in whole or in part by a third party, and/or (ii) respond to promotional materials from us and you authorize a third party to use your personally identifiable information to, for example, send you additional promotional materials, provide you a product or service, or enter you into a sweepstakes. When we disclose your personally identifiable information to these third parties, your personally identifiable information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by this Privacy Policy with respect to its use and further sharing of your personally identifiable information;
- As required by law or ordered by a court, regulatory, or administrative agency;
- As we deem necessary, if we believe that you are violating any applicable law, rule or regulation, or are otherwise interfering with another's rights or property, including, without limitation, our rights or property;
- If requested by authorities in the event of any act of terrorism or instance of local, regional or national emergency;
- To enforce our Terms of Use, this Privacy Policy, and any other applicable agreements and policies;
- To enforce or protect our rights;
- In connection with a Business Transfer, as defined below (see Business Transfers below); and
- To our affiliated companies (i.e. companies under common control or management with us).
Aggregation and De-Personalization
We may take your personally identifiable information and make it non-personally identifiable, either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (such as your name) that make the information personally identifiable to you (de-personalizing your information). We may use and/or disclose to third parties such aggregate or de-personalized information in any manner and without notice or compensation to you.
Sweepstakes
If you are submitting information to us pursuant to a sweepstakes entry, we reserve the right to share the information that you submit with and to our affiliates and other third parties. Refer to the official rules and privacy policy for each individual sweepstakes for our specific policies regarding information sharing and disclosure pursuant to that sweepstakes entry.
Circumvention of Security Measures
Although we use reasonable security measures to protect the personally identifiable information we collect through this Site, we cannot ensure that your personally identifiable information will only be disclosed as described in this Privacy Policy. By way of example (without limiting the foregoing), third parties may unlawfully intercept or access transmissions or private communications. Therefore, notwithstanding anything to the contrary within this Privacy Policy, the Terms of Use, or any other applicable agreement or policy, you use this Site at your own risk and we do not promise or guarantee, and you should not expect, that your personally identifiable information will always remain private. In the event that an unauthorized third party compromises our security measures, we will not be responsible for, and you agree to indemnify and hold us harmless from, any damages, direct or indirect, actual or consequential, caused by an unauthorized third party's ability to view, use or disseminate such information Business Transfers
We specifically and expressly reserve the right to disclose, lease, sell, assign or transfer your personally identifiable information collected through this Site, and any of its databases, together with any personally identifiable information contained in such data bases, to third parties in connection with a Business Transfer. A "Business Transfer" means a sale, acquisition, merger, consolidation, reorganization, bankruptcy or other corporate change involving us, our affiliates, and/or any third party, even if the Business Transfer is only being contemplated and regardless of whether the Business Transfer relates to a part or a whole of our business. Nothing in this Privacy Policy is intended to interfere with our ability to transfer all or part of our business, equity, and/or assets (including this Site) to an affiliate or independent third party at any time, for any purpose, without any limitation, without notice, and without any compensation to you, whatsoever.
Network Advertising
From time to time, we may participate in or use advertising networks, such as third party advertising servers, advertising agencies, technology vendors and research firms. We may use these third-party advertising networks for marketing, advertising and promotional purposes, as well as to serve advertisements to you. Advertising networks often gather data about consumers who view advertisements to make inferences about a consumer's interests and preferences, which enables their computers to deliver advertisements directly targeted to the consumer's specific interests. This practice is often referred to as "online behavioral advertising." For example, a third-party advertising network might collect the type of Internet browser you use, the type of computer operating system you use, the domain name of a website you visit, whether or not you visit specific pages of this Site and other websites, the location of your Internet service provider's presence, the date and time of a visit to a website and other interactions between you and a website. See the "Online Behavioral Advertising" subsection of Choices About How We Use and Collect Your Information below to read about how you can prevent certain third-party advertising networks from collecting information about you.
User Generated Content
You are responsible for any content, including personal information, that you contribute to be published or displayed ("posted") on this Site, or that you transmit to other users of this Site (collectively, "User Generated Content"). Your User Generated Content is posted on and transmitted to other users of this Site at your own risk. We cannot control the actions of other users of this Site with whom you may choose to share your User Generated Content. We are also not responsible for circumvention of any privacy settings or security measures contained on this Site. As a result, we cannot and do not guarantee that your User Generated Content will not be viewed by unauthorized persons. You understand and acknowledge that, even after removal, copies of your User Generated Content may remain viewable in cached and archived pages, or might have been copied or stored by other Site users. Proper access and use of information provided on this Site, including User Generated Content, is governed by our Terms of Use Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. Below are some mechanisms that provide you with control over certain information:
- Cookies. If you do not want us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of this Site may then be inaccessible or may not function properly.
- Email Offers from Us. If you do not wish to receive email offers or newsletters from us, you can opt-out of receiving email information from us (other than emails related to the completion of your registration, correction of user data, change of password and other communications related to your transactions with us or on this Site) by using the unsubscribe process at the bottom of the email.
- Accessing and Correcting Personal Information. If this Site allows you to create an account with us, then you can review and update your personal information by logging into this Site, visiting your account profile page and making changes.
- Online Behavioral Advertising. Certain third-party advertising networks that deliver behavioral advertising are members of the Network Advertising Initiative ("NAI"). You can prevent NAI member companies from collecting preference data about you by clicking here and following the NAI's directions. Note that if you opt out through the NAI, you will still receive advertising. In addition, if you opt out through the NAI and later delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice.
Information You Disclose to Third Parties
You may be presented with an opportunity to receive information and/or marketing offers from third parties in connection with this Site. All information you disclose to such third parties will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to disclosing information to them. If you later decide that you no longer want to receive communications from a third party, you will need to contact that third party directly.
Links to Third-Party Websites
This Site, as well as the e-mail messages sent with respect to this Site, may contain links to websites operated by third parties that are beyond our control. Links to third parties from this Site are not an endorsement by us of such third parties, or their websites, products, services, or practices. We are not responsible for the privacy policy, terms and conditions, practices or the content of such third parties or third-party websites. These third-party websites may send their own cookies to you and independently collect data. If you visit a website linked from this Site or our emails, we encourage you to read any privacy statements and terms and conditions of that third party's website before providing any personally identifiable information. If you have a question about the terms and conditions, privacy policy, practices or contents of a third party or a third party website, contact the third party directly Secure Email
Ryder is committed to providing our employees and customers with the safest and most secure environment for exchanging sensitive and/or private information via email. To ensure privacy and confidentiality, Ryder uses a registered envelope service to protect sensitive emails. Click here for instructions on Opening a Secure Encrypted Email (PDF).
Operation of this Site in the United States
This Site is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, be aware that any information you provide to us will be transferred to the United States. By using this Site or providing us with your information, you consent to this transfer Changes to this Privacy Policy
We may amend this Privacy Policy at any time. Amendments will take effect immediately upon us posting the updated Privacy Policy on this Site. You are encouraged to revisit this Privacy Policy from time to time in order to review any changes. The date on which this Privacy Policy was last updated will be noted immediately above this Privacy Policy.
Contacting Us
If you have questions or concerns about our privacy practices or wish to make a request regarding your personally identifiable information, contact us at privacy@ryder.com.
SPECIAL NOTIFICATION FOR CALIFORNIA RESIDENTS AND OTHER STATES – YOUR PRIVACY RIGHTS, click here.
To view our Job Applicant Privacy Notice click here.